Privacy Policy

Site

Prestwick House, Inc.

URL

http://www.prestwickhouse.com

Purpose of Privacy Policy Statement

Prestwick House, Inc. has created this privacy policy in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this website.

Information Automatically Logged

This site uses your IP address to help diagnose problems with our server and to administer and improve our site. This site records the browser type to monitor market penetration of various web browsers so we can better determine the Internet technologies we may utilize in the design of our pages. This site uses page referrer data — that is, information about the page that linked you to this page — to determine to what extent our page is referenced by other resources on the Web. This data may be used to preserve the integrity of our computing resources.

Personal Information

Most areas within our web site do not require you to enter any personal information, However, if you choose to share personal information, such as by sending us an e-mail message on our "contact us" email page, the information will only be used for the purposes you authorized. Information will not be disclosed to third parties or government agencies, unless required by state or federal law. If information is required by law to be disclosed about you, then every effort to notify you about the disclosure in advance will be taken.

You have the option of creating a user account to make online purchases through the Prestwick House, Inc. website. In order to do so, personal information must be gathered and stored.

Please see our Terms of Service – User Accounts section concerning your responsibilities in terms of security and maintenance of User accounts.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Log file access is restricted to system administrators while stored on the server. Log files are rotated regularly and archived in a secure location.

Prestwick House uses ControlScan security to make sure that the personal information you send us is safe. ControlScan checks our site daily to make sure that it is not vulnerable to attacks. When you see the ControlScan logo, you can be sure that doing business on prestwickhouse.com is as secure as doing business over the phone.


Additional Information

Users should also consult the Prestwick House, Inc. website Terms of Service. Prestwick House, Inc. complies with all statutory and legal requirements with respect to access to information.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, please contact us. Email us at info@prestwickhouse.com or contact us by telephone at 800-932-4593. You may also reach us in writing/by postal mail at: P.O. Box 658, Clayton, DE 19938.

Privacy Policy

This privacy policy discloses the privacy practices for (website address). This privacy policy applies solely to information collected by this web site. It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Registration

In order to use certain features of this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

 This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Prestwick House website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

This website uses Google Analytics

To better understand our customers, this site uses the Google Analytics platform. This platform uses cookies to understand user behavior and trends. To learn more about how Goolge uses data when you use partner sites or apps, visit: 

https://www.google.com/policies/privacy/partners/

Sharing 

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. 

To best serve you, we may, from time to time, partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. 

Prestwick House uses third-party customer service and marketing services to better serve you. These companies may use cookies to track IP information.

Some of these partners include but are not limited to:

ZopimChat Services

For more on Zopim's privacy policy, click here:
https://www.zopim.com/zopim-privacy-policy

VE Interactive Remarketing Services

For more on VE Interactive's privacy policy, visit:
https://www.veinteractive.com/about-us/legal-policies/privacy-policy/

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page. 

Not for children

This Website is not intended for use by children. We do not collect any personal data from anyone who we know to be under the age of 18. If you are under the age of 18, do not use this Website.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 800-932-4593 or via email at info@prestwickhouse.com.